Terms and Conditions

Last updated: 2026-11-13

These Terms and Conditions ("Terms") govern your use of RingZee (the "Service"), including our website, your account, the phone numbers we provide, and the connector you add to AI assistant apps. "AI assistant app" means any AI assistant, chatbot, chat service, or AI agent you connect to the Service, including ChatGPT, Claude, and Grok, and any other one, whether or not it is named here. By creating an account, signing in, or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. What the Service does

The Service lets an AI assistant you use place and answer phone calls for you. An automated voice agent (the "Calling Agent") speaks on the phone using the instructions you or your AI assistant give it, the name and voice you choose, and its own automatically generated responses. The Calling Agent is software. Its words are generated automatically, can be wrong, incomplete, or unexpected, and are not reviewed by any person before they are spoken.

2. Eligibility and your account

• You must be at least 18 years old and able to enter a binding contract.
• You are responsible for your account, your sign-in details, and everything done through your account or through any AI assistant app you connect to it, whether or not you authorized it.
• Keep your email address up to date; we use it for important notices.

3. You are responsible for every call

You, not us, decide who is called, why, and what the Calling Agent is told to say or do. You agree that:

• the Calling Agent acts on your behalf and at your direction, and everything it says or does on a call is attributed to you as if you had said or done it yourself;
• you alone are responsible for making sure every call, message, and use of the Service complies with all laws and regulations that apply to you, to the person or business called, and to the call, in every country, state, and region involved. This includes laws on telemarketing and unsolicited calls, do-not-call registries, automated or artificial-voice calls, consent, call recording and transcription, disclosure that a caller is an AI or automated system, privacy and data protection, consumer protection, and anti-fraud rules;
• you alone are responsible for complying with the terms, policies, and usage rules of every platform you use with the Service, including any AI assistant app, chat service, or connector directory, and of anyone you call;
• by default the Calling Agent introduces itself by the name you choose and says it is an AI if asked. If any law or platform rule requires you to disclose up front that a call is automated or AI-generated, or to obtain consent before calling, it is your responsibility to do so (for example by including the disclosure in your call instructions) or not to make the call;
• you are responsible for checking anything the Calling Agent reports back (prices, times, availability, commitments, and other information) before relying on it.

4. Acceptable use

You may not use the Service, or let anyone else use it, to:

• make sales, marketing, political, fundraising, debt-collection, survey, or other unsolicited or bulk calls;
• harass, threaten, abuse, stalk, deceive, defraud, or impersonate any person, business, or authority;
• call emergency services, crisis lines, premium-rate, or other special numbers, or rely on the Service in an emergency (it is not a replacement for a phone and cannot reach emergency services);
• obtain payment card details, passwords, one-time codes, government ID numbers, or other sensitive information from anyone;
• do anything illegal, infringe anyone's rights, or call anyone who has asked not to be called;
• use bots, scrapers, crawlers, or other automated means to access the Service, create accounts, or collect data from it, except through an AI assistant app connected to your account as these Terms describe;
• try to discover, extract, or reproduce the Service's source code, instructions, prompts, models, or underlying technology, including by questioning or manipulating the Calling Agent on a call or probing its tools or interfaces, or use the Service or anything learned from it to build or train a competing product or service;
• interfere with, overload, reverse engineer, copy, or resell the Service, or get around its limits or safety rules.

We may block numbers, refuse or end calls, and suspend or close accounts at any time if we believe these Terms or the law may have been broken, without notice and without refund.

5. Prepaid balance and fees

• The Service is prepaid. Funds you add go to your account balance, and usage is deducted from it.
• Calls are charged per started minute at the rate shown on your account page for the country you call, which can depend on the country of your assistant number. The rate is fixed when the call starts, and a call ends when your balance runs out. Incoming calls answered or forwarded for you are charged as shown on your account page.
• Your assistant number has a setup fee and a monthly fee, taken from your balance when you choose it and then each month. If your balance can't cover a monthly fee, we email you; if it's still unpaid after 7 days, the number is released and can't be recovered. Fees for numbers that aren't approved or can't be set up are returned to your balance.
• Automatic top-up is on by default. Once you've saved a card (or paid with one), we charge it the amount you choose when your balance falls below the threshold shown on your account page. You can turn it off or change the amount at any time.
• Unused balance doesn't expire. Balances, call charges, and fees are not refundable or transferable, except where required by law or at our discretion.
• Prices may change; the current prices are always on your account page and apply from the next call or monthly fee.
• Calls can be made to the countries we support and are subject to rate and spending limits. We may suspend accounts that violate these terms.

6. Phone numbers

Phone numbers are provided to you for use with the Service only. You don't own them and can't transfer them. Some countries require identity or address documents, which you must provide truthfully. We may change, suspend, or reclaim a number if required by a carrier or regulator, if it's misused, or if its fees aren't paid. You can stop a number's renewal or release it at any time from your account page.

7. Other services

The Service works with AI assistant apps, telephone networks, payment processors, and other services we don't control. We are not responsible for them, for their availability, or for how they handle your information, and your use of them is governed by their own terms.

8. No warranties

THE SERVICE, THE CALLING AGENT, AND EVERYTHING THEY PRODUCE (INCLUDING CALLS, WORDS SPOKEN, SUMMARIES, TRANSCRIPTS, AND MESSAGES) ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DON'T PROMISE THAT CALLS WILL CONNECT, SUCCEED, BE UNDERSTOOD, OR ACHIEVE ANY RESULT, THAT MESSAGES WILL BE DELIVERED, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANYTHING THE CALLING AGENT SAYS OR DOES, OR FAILS TO SAY OR DO, ON ANY CALL; FOR ANY COMMITMENT, STATEMENT, OR INFORMATION GIVEN OR RECEIVED ON A CALL; FOR ANY DECISION YOU OR ANYONE ELSE MAKES BASED ON A CALL, SUMMARY, TRANSCRIPT, OR MESSAGE; FOR MISSED, DROPPED, MISDIRECTED, OR UNANSWERED CALLS OR MESSAGES; OR FOR ANY CLAIM BY A PERSON OR BUSINESS THAT WAS CALLED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 30 DAYS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some places don't allow certain limits, so some of them may not apply to you; in that case our liability is limited to the smallest amount the law allows.

10. Your indemnity

You will defend, indemnify, and hold harmless us and our owners, staff, and suppliers from and against any claims, demands, fines, penalties, losses, damages, costs, and expenses (including reasonable legal fees) arising from your use of the Service, any call or message made or received for you, anything the Calling Agent says or does on your behalf, your instructions, your breach of these Terms, or your violation of any law, platform rule, or anyone's rights.

11. Suspension and ending your account

You can stop using the Service at any time; to close your account, contact us. We may suspend or end your access at any time for any reason, including suspected misuse. Sections 3 and 7 to 13 continue to apply after your account ends.

12. Disputes

Any dispute must be brought individually, not as a plaintiff or class member in any class, collective, or representative proceeding, and you waive any right to a jury trial, to the extent the law allows. These Terms are governed by the laws of the place where the operator of the Service is established, without regard to its conflict-of-law rules, and its courts have exclusive jurisdiction, unless the law where you live requires otherwise.

13. Changes and general terms

We may change the Service or these Terms at any time. We'll post the new Terms here with a new date, and continuing to use the Service after that means you accept them. If any part of these Terms can't be enforced, the rest still applies. Not enforcing a right isn't a waiver of it. These Terms are the whole agreement between you and us about the Service. If these Terms are translated, the English version controls.

14. Promotions, offers, and advertising

From time to time we may offer promotions, such as free or bonus credit, discounts, or referral rewards. Each offer is subject to the terms stated with it. Unless those terms say otherwise, promotional credit has no cash value; can't be transferred, refunded, or exchanged for cash; may expire; is limited to one per person, household, and payment method; and may be changed or withdrawn at any time. We may cancel promotional credit or rewards obtained through fraud, multiple accounts, or other abuse.

Our website and ads may show example conversations, prices, and results to illustrate how the Service works. Examples are illustrative only: actual results depend on the call, the people on it, and your instructions. Prices in ads were correct when published and may change; the prices on your account page are the ones that apply. Any testimonials reflect the experiences of the people quoted and are not a promise that you will get the same results.

Our ads may appear on third-party platforms and websites (for example Meta, Google, and Microsoft). Those platforms are not part of the Service and are governed by their own terms and privacy policies. How we use analytics and advertising technologies on our website is described in our Privacy Policy.

15. AI assistant apps

When you connect RingZee to an AI assistant app, you authorize that app to use your account through our connector on your behalf: to place calls, read results and messages, and change the settings you ask it to. Everything it does through the connector counts as done by you. You can disconnect it at any time in the app's settings. ChatGPT, Claude, and Grok are trademarks of their respective owners; RingZee is independent and isn't affiliated with or endorsed by them.

Contact

Questions about these Terms? Contact us.