Let your AI chase it up
Follow-up calls are mostly waiting: phone menus, hold music, being passed along. Your AI does the waiting and tells you what they said.
No subscription. Pay only for the minutes you use.
What to tell your AI
The more it knows, the fewer questions it has to ask. If something important is missing, it asks you before calling.
- Who to call, and the order, booking or case number
- What happened and what you want: a refund, a new date, an update
- Any details they'll ask to check, like the email on the order
- What to do if they offer something else, like a voucher
What happens on the call
It gets through the menu by voice or keypad and waits on hold for as long as it takes.
It explains the problem, asks for a clear answer and a date, and asks for a reference number.
You get a summary in the chat and can read the full transcript later.
A sample call
How a call like this usually goes. Names and details are made up.
- Customer service
- Thanks for holding, this is Jordan. How can I help?
- Your AI
- Hi Jordan, this is Lucy, calling on behalf of Sam about a refund for flight 2141. It was requested six weeks ago.
- Customer service
- Can you confirm the booking reference?
- Your AI
- Yes, it's K7Q2PM.
- Customer service
- It was approved on the 3rd and should reach the card within 7 days. Your reference is RF-88412.
- Your AI
- Thank you, Jordan. I'll pass that on to Sam.
Good to know
- You can follow the call live and send it new instructions while it's going.
- It doesn't accept an offer you didn't approve. It asks you in the chat.
- Calls are charged per minute, so long holds cost more. You can end a call any time.
Questions
Can AI wait on hold for me?
Yes. It gets through phone menus, waits on hold, and talks to the agent when they pick up, then reports back.
Can it call customer service about a refund?
Yes. Give it the details and what you want. It asks for an update and a reference number and tells you what they said.
What if they need to verify who I am?
It asks you in the chat for anything it doesn't have. Some companies only discuss an account with the account holder, and it tells you if so.
How long will it wait on hold?
Up to 30 minutes without reaching a person. It checks for progress about every 10 minutes, like a queue position going down, and ends the call if nothing is moving.
Is there a subscription?
No. There's no subscription plan and no contract. You pay per minute for the calls you make, plus a small monthly fee for your phone number, both taken from your prepaid balance. Your card is only charged when you add funds, or automatically if you turn on automatic top-up. You can stop renewing your number at any time from your account.
More things it can call about
Restaurant reservations
Book a table, change the time or cancel, without waiting on the line.
How it works →Appointments
Book, move or cancel at the dentist, doctor, salon, vet or garage.
How it works →Stock and price checks
Find out who has it and what it costs before you go.
How it works →Quotes
Get prices from plumbers, movers, garages and cleaners.
How it works →Messages to people
Pass on a message or ask a friend, relative or colleague a quick question.
How it works →
Stop waiting on hold.
Let your AI make the call. Setup takes a couple of minutes.
No subscription. Pay only for the minutes you use.